Refund And Returns
At StyleTorque we value customer satisfaction and take every step to ensure your order reaches you in the best condition. To maintain transparency, we provide a live packing video at the time of dispatch so you can be assured of the product quality and condition before shipping.
Returns & Exchanges
We accept returns and exchanges only under the following conditions:
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Damaged Product – If the product you receive is damaged in transit.
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Size Variation – If the delivered product does not match the size you ordered.
In these cases, we will instantly exchange the product for you at no additional cost.
Non-Returnable Conditions
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Products cannot be returned or exchanged for reasons of dislike, change of mind, or personal preference.
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Since we provide a live video at the time of packing and shipping, disputes based on appearance or expectations cannot be entertained.
How to Initiate a Return/Exchange
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Please contact us within 12 of delivery with photos/videos showing the damage or incorrect size.
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Once verified, we will arrange an exchange immediately.
Refunds
Refunds are not applicable unless we are unable to provide you with a replacement in case of damage or size variation.